MVP for mental health telemedicine application
Healthcare startup in the USA.
Or how we helped a team of experienced American mental health professionals launch a game changing product.
Сreation period
Technologies
Team composition
02.2021 - 06.2021
2 - senior iOS dev
2 - senior PHP dev
1 - senior QA engineer
Estimation
Domain and category
Healthcare, iOS app
1 - lead business analyst
1 - project manager
100,000$ - 150,000$
Domain
Healthcare
About the project
Client size
150+ Employees
Location
USA
Link
NDA
Amid the COVID-19 pandemic, the Customer spotted a market niche for online on-demand mental health care services.

Based on their practical experience in the field, the Customer wanted to launch an Uber-like telemedaicine application to connect people experiencing anxiety, depression, crises, etc. with mental health practitioners. The application was to support the patients on their journey to mental health improvement: help them track their emotions, daily mood changes, as well as discover self-help tools and tips approved by the medical professionals.

The Customer decided to create a native iOS mobile app, and they were looking for an experienced healthcare mobile development team to deliver an MVP within 4-6 months.
Challenge
connect people
Project Scope
Impressed with our iOS development expertise and 17 years in healthcare IT, the Customer chose us as a tech partner to take charge of HIPAA-compliant development of a mobile application for mental health.

We assembled a project team comprising a project manager, a lead business analyst, 2 senior iOS developers, 2 senior PHP developers, and a senior QA engineer. Our team carefully analyzed the Customer’s startup idea and designed the future mental health solution. We split the project into 4-week iterations and delivered an MVP of the app with the following functionality:
Solution
a project team
  • Online therapy sessions to discuss patients’ concerns using in-app video calls. The session with the therapist may be immediate or scheduled. After each session, the patient can rate the provided services and leave the feedback on the therapist’s services in the app. If the session was successful and the patient wants to continue working with the specialist, they can add the therapist to favorites and reach out to them again.
  • Instant messaging. The patient and the therapist can exchange text messages, images, and links.
Online therapy sessions
Patient-therapist communication
Instant messaging.
  • Mental health journal. To better cope with their emotions, the patient can daily log their mood and create private journal entries.
  • Personalized self-help tools. Based on the analysis of the patient’s mental health log, they can access a list of curated articles or videos related to their specific issues.
  • Notifications on the upcoming therapy session
journal
Mental health self-management
self-help tools
Notifications
  • In-app payment gateway (working with a credit card, Apple Pay) for automated billing according to the pay rate of a mental health specialist.

The project team used PHP to build the back end of the mental health app MVP and MongoDB and MySQL for databases. When developing the app, ScienceSoft implemented PHI protection measures required by HIPAA regulation (e.g., end-to-end PHI encryption, multi-factor user authentication).
Payment module
In-app payment gateway
PHP, WebRTC, WebSocket, iOS, MongoDB, MySQL.
Tech stack
01. Discovery
03. UX/UI design
05. QUAlity
ASSurance
02. Analysis
Timeline
(4 days)
(7 weeks)
(3 weeks)
(2 weeks)
- Intro call;
- Defining the client needs;
- Specialist consultation.
- Competitive analysis;
- Wireframes & Mock ups;
- UX/UI screens.
- Bug check;
- Security analysis;
- QA requirements.
- UX/UI, Development Time & Cost
- Defining the scope of work and requirements
04. DEVELOPMENT
(13 weeks)
- Development;
- Coding;
- Code Review.
06. DEVELOPMENT
(1 week)
- Bug fix;
- Finalization & Launch Dev.
The Customer received a fully functional MVP of their iOS mental health application within 4 months. To ease the future evolution of the software, we provided detailed and clear documentation on the mental health app MVP.

The project becomes the 4-rd most downloaded mental health application on App Store in 2021 year.
Results
most downloaded
300K+
13%
New users
Conversion to Premium
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